Refund policy

At Pure Axis, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please contact our support team.
Returns We accept returns within 30 days of delivery.
To qualify for a return:
Items must be unused, unopened, and in their original packaging
The product must be in the same condition it was received
Proof of purchase is required
For health and safety reasons, opened dietary supplements cannot be returned unless the item arrived damaged, defective, or incorrect.
Damaged or Incorrect Items Please inspect your order upon arrival. If your item is damaged, defective, or incorrect, contact us within 7 days with your order number and photos so we can help resolve the issue.
Refunds Once your return is received and inspected, we will notify you regarding approval. Approved refunds will be issued to your original payment method.
Please allow your bank or payment provider additional processing time.
Return Shipping Customers are responsible for return shipping costs unless the product was damaged, defective, or an incorrect item was shipped.
Contact: support@pureaxis.shopping